Shipping Policy

Thank you for shopping with Adharah CasaQuesta online Store ! We're committed to providing you with the best possible shopping experience, and that includes making sure your orders are shipped quickly, efficiently, and affordably. Here's what you need to know about our shipping policies:

Shipping Rates and Methods:

  • We offer flat-rate shipping within Canada, with rates starting at $ 4.00 for orders under $20. Orders over $30.00  qualify for free shipping.
  • Our standard shipping method is standard, with an estimated delivery time of 10 -15 days. Expedited shipping is also available at an additional cost.
  • We currently ship to addresses within Canada & United States. We do ship to PO boxes or international addresses.

Order Processing and Fulfillment:

  • Orders are typically processed and shipped within 48h of being placed. During busy periods, such as holidays or sales, processing times may be longer.
  • If there is a delay in processing your order, we will notify you by email as soon as possible.
  • Once your order has been shipped, we'll send you a tracking number so you can keep an eye on its progress.

Returns and Exchanges:

  • We do not accept returns and exchanges within more 30 days of the original purchase date. To initiate a return or exchange, please [insert instructions].
  • Please note that shipping fees are non-refundable. If you are exchanging an item, you will be responsible for the cost of shipping the new item to you.
  • Items must be returned in their original condition, with all tags and packaging intact. We reserve the right to refuse returns or exchanges that do not meet these criteria.

If you have any questions or concerns about our shipping policies, please don't hesitate to contact us at contact@adharah.com. Thank you for choosing Adharah CasaQuesta online shopping Store !